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Blogs Details

Reddit as a Research Tool: We Automate HubSpot Community Listening with n8n

Reddit is full of unfiltered feedback, but most teams ignore it. Automated workflows capture signals that surveys miss. How do product ops make them usable?

Sep 9, 2025

Reddit Listening Automation Tool: HubSpot Community

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Blogs Details

Reddit as a Research Tool: We Automate HubSpot Community Listening with n8n

Reddit is full of unfiltered feedback, but most teams ignore it. Automated workflows capture signals that surveys miss. How do product ops make them usable?

Sep 9, 2025

Reddit Listening Automation Tool: HubSpot Community

/

Blogs Details

Reddit as a Research Tool: We Automate HubSpot Community Listening with n8n

Reddit is full of unfiltered feedback, but most teams ignore it. Automated workflows capture signals that surveys miss. How do product ops make them usable?

Sep 9, 2025

Reddit Listening Automation Tool: HubSpot Community

Reddit might not be the first place you think of for product research. However, it’s one of the most honest and high-signal communities online. The problem is, it’s noisy and hard to monitor consistently unless you automate it. That’s exactly what we did.


In this post, we break down how we built an automated Reddit scraping system to monitor mentions of HubSpot. From scheduling and filtering to AI-powered relevance checks, here’s how we cut through the clutter and find valuable insights multiple times a week.


Why Are We Tracking HubSpot Mentions?


HubSpot is a major player in the CRM and marketing automation space. Whether you're using it, evaluating it, or competing with it, understanding how people talk about HubSpot in the wild provides:


  • Insight into real user pain points and feature gaps


  • Signals about adoption, switching behaviour, or churn


  • Competitive intel on what other tools users are comparing it to


We track HubSpot mentions because they serve as a reliable proxy for broader CRM and marketing tech conversations. HubSpot is frequently discussed across subreddits, and those threads often surface real user pain points, switching signals, and competitive comparisons. Automating the tracking and filtering process helps us stay on top of sentiment and spot relevant trends quickly without the overhead of manual monitoring.


Step 1: Scheduling Scrapes Three Times a Week


Our workflow begins with a simple but important rule. We scrape Reddit on a consistent schedule.


We set up the scraper to run every Sunday, Tuesday, and Thursday. This gives us:


  • Fresh data without overlap


  • Coverage of key discussion days (Reddit is often quiet on Fridays and Saturdays)


  • Regular insight cycles for our team to review


You could use a scheduler within n8n or your preferred automation tool. We use n8n because it gives us full control, flexibility, and open-source transparency.


Step 2: Scraping Posts That Mention HubSpot


Scraping Posts That Mention HubSpot


Once the workflow kicks off, we use a Reddit search node to pull posts that mention HubSpot or appear in subreddits like:


  • r/HubSpot


  • r/CRM


  • r/SaaS


We focus only on new posts since the last scrape. This avoids redundancy and keeps our dataset focused.


Step 3: Filtering for Relevance


Raw Reddit data is messy. So before anything hits our database, we apply three key filters:


1. Recency


We take only posts from the last two days. This ensures:


  • Conversations are fresh


  • Responses haven’t been fully resolved yet (great for sentiment tracking)


  • We avoid analysing outdated issues


2. Deduplication


Sometimes Reddit threads get re-shared or cross-posted. We remove any post we’ve already processed.


3. Upvotes


Higher-voted posts often reflect broader interest. We sort posts by upvotes and prioritise them for analysis.


This simple logic, recency, uniqueness, and popularity, gives us a clean batch of content worth looking into.


Step 4: AI Compliance Agent: Deciding What Moves Forward


AI Compliance Agent: Deciding What Moves Forward


Even with filters, not every post is worth analysing. Some are memes, off-topic rants, or one-liners that don’t help us understand user sentiment.


That’s where the AI compliance agent comes in.


We built an AI node that reviews each Reddit post and assigns a simple tag: compliant: yes or no.


It checks whether a post:


  • Mentions HubSpot in a relevant context


  • Discusses a product issue, use case, or vendor comparison


  • Offers enough context to be useful


This adds another layer of intelligence that keyword filters can’t handle. For example, it knows the difference between “HubSpot sucks lol” and “HubSpot’s CRM workflow has a confusing UI.” The latter is actionable.


Only compliant posts continue through the workflow. The rest are discarded or logged for later review.


What Happens Next (And Why It Matters)


While this post covers just the scraping and filtering portion of our Reddit workflow, it’s the most critical part.


This matters because everything downstream, including enrichment, sentiment analysis, competitor detection, and email reports, depends on getting high-quality Reddit data in the first place.


Without smart scheduling, filtering, and compliance tagging, we’d be buried in noise.


Why This Is Useful for Product and Marketing Teams


If you’re in product ops, customer research, or brand monitoring, Reddit is a hidden gem.


When paired with automation and AI, it becomes:


  • A free, ongoing focus group


  • A source of unsolicited customer feedback


  • A competitive intelligence feed


With just a few steps, including scheduling, scraping, filtering, and AI review, you can build a listening engine that runs on its own.


FAQs About Automating Hubspot Community Listening on Reddit


1. Can I adapt this workflow for tools other than HubSpot?
Yes. Just change the search terms and target subreddits to match your brand or product.


2. Why not just monitor Twitter or LinkedIn?
Reddit discussions are often more detailed, honest, and use-case specific. It’s a different kind of signal: less PR, more reality.


3. What tools are needed to set this up?
You can use n8n or any automation tool with Reddit and AI integrations. We also recommend a place to store and view the data, like Google Sheets or Airtable.


4. How long did this take to build?
A few days of setup and testing. The hardest part is tuning the AI prompts so they tag posts accurately.


We’ve found huge value in building Reddit listening workflow. Not just in insights, but in mindset.

If you’re curious about setting up something similar, contact us. We’d be happy to talk through your use case.